What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I add meta tag to my Autoresponder

    Asked by iflystudios on May 10, 2012 at 09:49 PM

    I'm trying to add the following code:

     

    <meta name="viewport" content="initial-scale=1, maximum-scale=1">

     

    But it is stripped out everytime. The reason I need this code is because for iPad Mail, there is a 1 pixel line that shows up and this meta tag would correct it. Please advise.

     

    Thanks.

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    JotForm Support

    Answered by jonathan on May 10, 2012 at 10:34 PM

    Hi,

    Unfortunatelly, you cannot. The JotForm email creator for notification/autoresponder is 'fixed'.It will just strip any other customization scripts you want to add to it.

    Perhaps you can provide us a sample screen capture or more details on what it is you wanted to achieve on the resulting JotForm email message for iPad Mail.

    We can provide more suggestion if we can clarify this.

    Thanks.

  • Profile Image

    Answered by iflystudios on May 10, 2012 at 10:42 PM
    The tiny thin lines are displaying when using iPad Mail.
    When you zoom in, they disappear, but when zoomed out, they show.
    Begin forwarded message:
  • Profile Image
    JotForm Support

    Answered by jonathan on May 10, 2012 at 10:58 PM

    Hi,

    Can you please confirm if wanted to customize the autoresponder just for the iPad Mail?

    Could have been better if we have some visual to rely on to properly figure out your concern.

    To insert a screen capture on this message, simply upload an image using the upload button below the create message when composing message,then, use the tinymce Insert/Edit icon to put a link on the uploaded image.

     

    Thanks.