What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Revert the form back to the older versions

    Asked by RealestateForOurHeroes on November 11, 2016 at 07:42 AM

    On several occasions, I have made changes to my form and saved them and they have not remained saved. 

    I have spent hours making these changes only to find them deleted or removed.

    This is very annoying and I don't understand how this happens.

     

    Is there anyway to retrive a previously saved formed?

    My Forms saved find and OR
  • Profile Image
    JotForm Support

    Answered by candy on November 14, 2016 at 02:00 AM

    Hello,

    I have made a change and saved in order to test your forms and I have seen that the form has been saved successfully. Also, I have cloned your form in order to test on my side and I have managed to save successfully.

    Please try to clear your browser caches. I have used Mozilla Firefox and Google Chrome. I did not receive any error.

    You can check your Revision History and if you prefer you can revert back your form to previous versions as the following screen:

    Please be aware of that; if you delete a field from your form, your submissions belong to that field will be deleted and you will be not able to receive them again.

    If you need further assistance, let us know.

    Thanks in advance.