What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I remove my username from the form url?

    Asked by jonahcc on November 11, 2016 at 09:28 AM

    The URL for forms is now defaulting to https://form.jotform.com/jonahcc/..

     

    I use these forms for my business, and it's weird to have "jonahcc" in the url. How can I change that?

     

    Thanks!

    Jonah

    Page URL:
    https://www.jotform.com/jonahcc/student-cancellations

    how how can i can can i
  • Profile Image
    JotForm Support

    Answered by Jan on November 11, 2016 at 09:48 AM

    I can see that you are using custom URL. You can remove the custom URL functionality and use the direct link instead. Here's a guide:

    1. Click the "Publish" button in the toolbar.

    2. In the Publish wizard under the Link tab, click the "Reset" icon beside the "Edit" icon. 

    3. You'll see that the direct link will change to form IDs. This will delete the custom URL.

    Related guide: How-to-Create-a-Custom-URL-of-a-Form

    Let us know if you need further assistance. Thank you.