What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Dwolla integration: Error "Invalid application credentials"

    Asked by creatioadmin on November 11, 2016 at 01:37 PM

    same - "Invalid application credentials. Please contact form owner."

    This is a re-post of a comment on Setting Up Dwolla Integration With JotForm

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    JotForm Support

    Answered by Jan on November 11, 2016 at 03:10 PM

    The error states that the credentials are invalid. Please check your Dwolla credentials and verify if they are correct.

    I found out that the payment integration is set to "Sandbox". You may need to disable this option in the payment tool.

    If this is intentional, please take note that using the Sandbox mode requires you to have a Sandbox Dwolla account (https://uat.dwolla.com/Sandbox).

    Hope that helps. Thank you.