Dwolla integration: Error "Invalid application credentials"

  • creatioadmin
    Asked on November 11, 2016 at 1:37 PM

    same - "Invalid application credentials. Please contact form owner."

  • Jan
    Replied on November 11, 2016 at 3:10 PM

    UPDATE: Unfortunately, Dwolla is discontinuing its product as of October 2018. But if you’re looking for an alternative to collect ACH payments through your forms, you can check out other great alternatives here.

    The error states that the credentials are invalid. Please check your Dwolla credentials and verify if they are correct.

    I found out that the payment integration is set to "Sandbox". You may need to disable this option in the payment tool.

    Dwolla integration: Error Invalid application credentials Image 1 Screenshot 20

    If this is intentional, please take note that using the Sandbox mode requires you to have a Sandbox Dwolla account (https://uat.dwolla.com/Sandbox).

    Hope that helps. Thank you.