What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Will going over the submission storage limit cause my forms to be disabled?

    Asked by alznorcaleducation on November 11, 2016 at 01:54 PM

    Hi, I ran out of storage space because I have >500 submissions.  If I choose not to upgrade, will the system simply start deleting my form responses from oldest to newest?  Or, will people be blocked from submitting forms?  Thanks,

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    JotForm Support

    Answered by david on November 11, 2016 at 03:28 PM

    Submission storage will not cause your forms to be disabled.  Older submissions will simply be hidden and eventually deleted.  All other limits will cause forms to be disabled, submission storage will not.