Sign-in button is not working on Safari on MacBook Pro

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    Malinda 
    Asked on November 11, 2016 at 02:04 PM

    I usually have no problem logging into my account, but when I tried to log in using Safari on MacBook Pro, I have no access.  After entering my username and password, the enter button does not work.  It's like my options are limited from there.  I an log on at the library and using my Galaxy S6, but no on my sister's Mac.  What can be the problem and how do I fix it?  

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    BDAVID
    Answered on November 11, 2016 at 03:45 PM

    So, basically you are not getting any error, it is just the "Sign-in" button not working using Safari on MacBook Pro, correct?

    Unfortunately, I don't have a MacBook Pro devices to test with, but I have forwarded this to our developers to get further help. You will be updated via this thread.

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    Malinda 
    Answered on November 11, 2016 at 10:44 PM
    That is correct.  But when I downloaded Firefox, I had no problems.  It's just problems with the Safari.
    ...
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    Welvin
    Answered on November 12, 2016 at 07:24 AM

    Please go to My Forms page, this URL: https://www.jotform.com/myforms. Click the Login button on the top and do it from there. Check if you can.