Email Notification

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    LIWarriors
    Asked on November 11, 2016 at 03:05 PM

    I have one form, with one email notification and one auto-responder email.  

    The email notification works sometimes, but not others.  

    Am I doing something wrong? 

    Thanks

    Chris 

  • Profile Image
    david
    Answered on November 11, 2016 at 04:29 PM

    I checked our logs for the addresses in your form and the notifications look to be sending from our end.  Check your spam/junkmail folder to ensure they are not being filtered there.  If they are, the following thread has details on how to resolve the filtering issue:

    https://www.jotform.com/answers/988032