Word counter no longer working

  • snydert
    Asked on November 11, 2016 at 3:22 PM
    A few weeks ago our word counter stopped working.  Does anyone know if this is because of a software upgrade/Issue?
  • Mike
    Replied on November 11, 2016 at 3:36 PM

    The word counter is only displayed when the Minimum/Maximum Entry Limit is configured. Please check your Text Area field.

    Word counter no longer working Image 1 Screenshot 20

    If this is not the case, please provide us with a bit more information on the issue you are facing.

  • snydert
    Replied on November 11, 2016 at 4:44 PM
    The word count is visible. It doesnt calculate anymore with the script that
    was given as the answer on this page anymore. Including on the demo form.
    ...
  • Mike
    Replied on November 11, 2016 at 6:07 PM

    Please provide us with a link to your web page with the source code embedded form and word count script. We will need to check the source code to be able to suggest anything.