What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My payment option does not appear on my form

    Asked by thegrandpoo on November 11, 2016 at 04:00 PM

    I have linked my square account and set up a payment option on my form but it does not appear in the preview.

    Page URL:
    https://www.jotform.us/form/63156154036148

    payment option does not appear preview
  • Profile Image
    JotForm Support

    Answered by Welvin on November 11, 2016 at 05:46 PM

    You do not have a payment field in the form. I think you have accidentally deleted that. Please edit the form and add it back. Your product items should automatically re-added in the list.