How to have a custom amount on payment form?

  • SELC
    Asked on November 11, 2016 at 5:32 PM

    I'm have a very difficult time working with the Stripe payment option now. On this page, I'd like to keep the $1000 option, but also add a "My Best Gift" option where any amount my be entered. How would I do that on my payment form??

  • jonathan
    Replied on November 11, 2016 at 8:56 PM

    I think what you are after is similar to this custom payment form https://www.jotformpro.com/form/63157995889986 

    You can test the form to see how it works.

    I created it using this user guide: 

    How-to-Have-a-Recurring-Custom-Donation-Payment-Form

    Let us know if still not resolve.

    Thanks.

     

     

     

     

  • SELC
    Replied on November 14, 2016 at 8:44 PM
    Hi,
    Actually, I'm not looking for a reccuring payment at all.. What I want to
    do is a one time paying of a certain amount for our president's council,
    but also give them the option of a one time payment of their choosing- so
    they can enter any amount they'd like...
    Does that make sense?
    ...
  • jonathan
    Replied on November 14, 2016 at 9:59 PM

    Thank you for the clarification. In this case you need to change the Payment type method you used on your form https://www.jotform.us/form/62296445422154   to Custom Amount instead.

    Just run the Payment field configuration wizard again to change it.

    How to have a custom amount on payment form? Image 1 Screenshot 20

    You can set the option for suggested amount as well. Save the changes on your form and you can test again.

    Let us know if this still is not what you were looking for.

    Thanks.

  • SELC
    Replied on November 15, 2016 at 12:44 PM
    Hi again,
    Thank you for working with me to fix this.
    I don't want to modify the option for $1000 at all. That is the minimum
    cost to join our President's Council. I do however want to add a second
    payment option where they can give to a matching gift fund. In this case
    I'd like them to be able to put in whatever amount they'd like. I
    understand this is using the "user defined" option.
    So I'd like on the one form to have:
    -a choice to pay $1000 for one product
    -a choice to pay any amount for the other product.
    I used to be able to do this very simply before the stripe dashboard
    changed and now I just cannot seem to figure out how to have these two
    different payment options together on one form.
    Thank you for your help!
    ...
  • Nik_C
    Replied on November 15, 2016 at 2:10 PM

    You can achieve that by following:

    1. Create your products as radio buttons:

    How to have a custom amount on payment form? Image 1 Screenshot 70

    2. Add Form calculation field to your form:

    How to have a custom amount on payment form? Image 2 Screenshot 81

    3. Now, we will assign the values for radio buttons:

    How to have a custom amount on payment form? Image 3 Screenshot 92

    We will assign only for 1000, the other value will come from the textbox:

    How to have a custom amount on payment form? Image 4 Screenshot 103

    4. Now we will set that what is selected is copied to Form calculations:

    How to have a custom amount on payment form? Image 5 Screenshot 114

    5. And we set up that Stripe payment is collecting values from that Form calculations field:

    How to have a custom amount on payment form? Image 6 Screenshot 125

    Calculation field can be hidden of course.

    And here is my test form: https://www.jotformpro.com/form/63195628734970

    Feel free to check how it works.

    Hope it helps, if you need further assistance please let us know.

    Thank you!

  • SELC
    Replied on November 15, 2016 at 5:44 PM
    In the first step, how did you make the radio button option for someone to
    enter their own amount? I just can find where I can type a sentence/add an
    $amount
    ...
  • jonathan
    Replied on November 15, 2016 at 7:14 PM

    In the 1st step, that is the "Allow Other" option of the Radio option field. Set it to ON and it will have a Textbox input option.

    See screenshot below

    How to have a custom amount on payment form? Image 1 Screenshot 20

    Let us know if you need further assistance.

  • SELC
    Replied on November 16, 2016 at 7:44 PM
    ok, now i'm stuck on step 4, not sure what to do in the calculations wizard
    I sent a screen shot.
    ...
  • jonathan
    Replied on November 16, 2016 at 9:20 PM

    Please review the video below to see what is lacking on your form http://www.jotform.us/form/63156768103154 to make it fully work.

    How to have a custom amount on payment form? Image 1 Screenshot 20

    In Step #4, the Calculation field was assigned with value from the Radio button.

    In the video, I also showed how you can hide the field label/name of Radio option button. You should not leave the label/name empty.

    Let us know if still not able to make it work.

    Thanks

     

     

  • SELC
    Replied on November 17, 2016 at 1:44 PM
    I'm sorry to be a pain, I"m still having so much trouble setting this up.
    Is there anyway to go access the old stripe dashboard so I can make my
    forms like I used to? This isn't really working for me :(
    ...
  • Mike
    Replied on November 17, 2016 at 3:19 PM

    This is possible to switch between user interface versions by using the next links.

    Old UI:

    https://www.jotform.com/?old

    Current UI:

    https://www.jotform.com/?test

    However, the payment options should be similar in both versions.

    If you need any further assistance on this, please let us know. We will be happy to help.

  • SELC
    Replied on November 17, 2016 at 3:44 PM
    awesome, thank you again for being so helpful
    ...