- SELCAsked on November 11, 2016 at 05:32 PM
- JotForm SupportjonathanAnswered on November 11, 2016 at 08:56 PM
I think what you are after is similar to this custom payment form https://www.jotformpro.com/form/63157995889986
You can test the form to see how it works.
I created it using this user guide:
Let us know if still not resolve.
- SELCAnswered on November 14, 2016 at 08:44 PMHi,
Actually, I'm not looking for a reccuring payment at all.. What I want to
do is a one time paying of a certain amount for our president's council,
but also give them the option of a one time payment of their choosing- so
they can enter any amount they'd like...
Does that make sense?
- JotForm SupportjonathanAnswered on November 14, 2016 at 09:59 PM
Thank you for the clarification. In this case you need to change the Payment type method you used on your form https://www.jotform.us/form/62296445422154 to Custom Amount instead.
Just run the Payment field configuration wizard again to change it.
You can set the option for suggested amount as well. Save the changes on your form and you can test again.
Let us know if this still is not what you were looking for.
- SELCAnswered on November 15, 2016 at 12:44 PMHi again,
Thank you for working with me to fix this.
I don't want to modify the option for $1000 at all. That is the minimum
cost to join our President's Council. I do however want to add a second
payment option where they can give to a matching gift fund. In this case
I'd like them to be able to put in whatever amount they'd like. I
understand this is using the "user defined" option.
So I'd like on the one form to have:
-a choice to pay $1000 for one product
-a choice to pay any amount for the other product.
I used to be able to do this very simply before the stripe dashboard
changed and now I just cannot seem to figure out how to have these two
different payment options together on one form.
Thank you for your help!
- JotForm SupportNik_CAnswered on November 15, 2016 at 02:10 PM
You can achieve that by following:
1. Create your products as radio buttons:
2. Add Form calculation field to your form:
3. Now, we will assign the values for radio buttons:
We will assign only for 1000, the other value will come from the textbox:
4. Now we will set that what is selected is copied to Form calculations:
5. And we set up that Stripe payment is collecting values from that Form calculations field:
Calculation field can be hidden of course.
And here is my test form: https://www.jotformpro.com/form/63195628734970
Feel free to check how it works.
Hope it helps, if you need further assistance please let us know.
- SELCAnswered on November 15, 2016 at 05:44 PMIn the first step, how did you make the radio button option for someone to
enter their own amount? I just can find where I can type a sentence/add an
- JotForm SupportjonathanAnswered on November 15, 2016 at 07:14 PM
In the 1st step, that is the "Allow Other" option of the Radio option field. Set it to ON and it will have a Textbox input option.
See screenshot below
Let us know if you need further assistance.
- SELCAnswered on November 16, 2016 at 07:44 PMok, now i'm stuck on step 4, not sure what to do in the calculations wizard
I sent a screen shot.
- JotForm SupportjonathanAnswered on November 16, 2016 at 09:20 PM
Please review the video below to see what is lacking on your form http://www.jotform.us/form/63156768103154 to make it fully work.
In Step #4, the Calculation field was assigned with value from the Radio button.
In the video, I also showed how you can hide the field label/name of Radio option button. You should not leave the label/name empty.
Let us know if still not able to make it work.
- SELCAnswered on November 17, 2016 at 01:44 PMI'm sorry to be a pain, I"m still having so much trouble setting this up.
Is there anyway to go access the old stripe dashboard so I can make my
forms like I used to? This isn't really working for me :(
- JotForm SupportMikeAnswered on November 17, 2016 at 03:19 PM
This is possible to switch between user interface versions by using the next links.
However, the payment options should be similar in both versions.
If you need any further assistance on this, please let us know. We will be happy to help.
- SELCAnswered on November 17, 2016 at 03:44 PMawesome, thank you again for being so helpful