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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is the best way to keep a copy of the submissions in the form?

    Asked by LongfellowTennisClub on November 12, 2016 at 01:29 AM
    Can you tell me the best way of having 8 employees send individual
    evaluations to over 200 people by email and for myself to be able to keep a
    copy of all of them for our records?
    Thanks
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    JotForm Support

    Answered by Welvin on November 12, 2016 at 09:01 AM

    If you mean to ask how you can send the form to 200 people, you might need to use an app to do that. Or, use email services providers like MailChimp. 

    If you are asking on how you and your 8 employees can receive an email from 200 people, you would need to add them as the recipient of the form. Here's how: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    I hope that answers your question. If not, please update us here.

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    JotForm Support

    Answered by Welvin on November 12, 2016 at 09:05 AM

    I'm sorry, I just checked the original thread and I think your 8 employees are the ones who will fill out the form then you would like to get a copy of each submission. Well, that is simple. Just add your own email address as the recipient of the form. You can create a new notifier just for your own:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

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    Answered by LongfellowTennisClub on November 12, 2016 at 08:44 PM
    Thanks for the reply.
    I'm sorry but I think since I had kids (2 and 3 years old) I have forgotten
    how my brain functions and I am 'struggling' to get this to work like I
    need it to....so my apologies for more questions!!!
    I added an email to the form and sent a test eval. When I received it, it
    looked nothing like I had created and did not give me the 'hover text'
    What am I doing wrong. I did receive the confirmation email but this
    looked exactly the same as the test!!!
    I'm hoping I'm not the only 'idiot' to struggle with this.
    Oh and while I am admitting to my 'lack of capabilities' I can't seem to
    get the title of the eval in the middle of the page and the logo I added in
    the middle.

    If you can answer all this without getting annoyed at me I promise I will
    give your manager a glowing eval...I will probably send him a jot form :)
    Thanks...again
    ...
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    JotForm Support

    Answered by BJoanna on November 13, 2016 at 07:04 AM

    Please note that email Notification will not look as your form. Email Notification is used to send you submitted data to your email address. It will only contain field questions and answers from input fields, that your users entered. Hover text will not be shown inside of email Notification. Also text fields will not be shown inside of email Notification. 

    If you want to have a copy of the form with user data, then I would suggest you to print the form with user data. Inside of this guide you can find how to do it:

    https://www.jotform.com/help/335-How-to-Print-the-Form-with-the-Users-Data

    I have moved your other question to separate thread and we will provide you an answer there shortly.

    https://www.jotform.com/answers/989085 

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    Answered by LongfellowTennisClub on November 13, 2016 at 09:44 PM
    But when I sent the eval to a different email address (as I will when we
    send them out to our players) it also didn't look like the form I
    created!!! How do I send the evaluate to players so they can see the form
    as I created it and the hover text? and now I cannot view my form?
    #bringbackpaperandpen:)
    Thanks
    ...
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    JotForm Support

    Answered by ashwin_d on November 14, 2016 at 01:39 AM

    Hello LongfellowTennisClub,

    I did check your form and did not find any issue with that. I would suggest you to please share the screenshot of the submission email you have received and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!

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    Answered by LongfellowTennisClub on November 14, 2016 at 09:44 PM
    Is there anyway I can talk to someone on the phone on Tuesday? Everytime I
    try to do something, something else goes wrong.
    I just need to know how I can send a form to me and the player and then go
    to the next person and do the same again..and again and again.
    Thanks
    ...
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    JotForm Support

    Answered by Chriistian on November 14, 2016 at 10:58 PM

    Unfortunately we currently do not offer support over phone. The best way to contact us is through the support forum or by emailing us at support@jotform.com.

    With regards to your question about sending a form to a player, please see our guide here: How to send a form via email. The player will receive the link to the form in their email, and they can click that link to fill in your form and submit it.

    If you need further assistance, please let us know.
    Thank you.

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    Answered by LongfellowTennisClub on November 15, 2016 at 05:44 PM
    Here is a screen shot of what I receive when I send an Eval. It looks
    nothing like the form I created and does not have the hover text (when I
    open it on a phone or computer)
    How can I change these?
    Thanks
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on November 15, 2016 at 07:13 PM

    Hello LongfellowTennisClub,

    It appears that you have made your reply and provided a screenshot via email reply. Unfortunately by doing so, images and other attachments don't appear here in the forum.

    Instead, please visit this link and upload your screenshot here: https://www.jotform.com/answers/988677

    We'll look forward to your response.

    Thanks.

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    Answered by LongfellowTennisClub on November 15, 2016 at 08:16 PM

     

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    JotForm Support

    Answered by Chriistian on November 15, 2016 at 09:43 PM

    Please allow me to inform you that the Email Notification is designed to send the data that your users submitted into your email address. It simply shows the data that the user entered in your form, not the actual form itself. Web forms cannot be displayed in an email, and as such the notification will not look like the web form that you created nor show the hover text that you added. You can find out more info about our Email Notifications by checking this guide: Setting Up Email Notifications

    If you want the notification to look the same as the form, you will need to manually edit the text on your notification. You can use the editing tools on the top to edit the look and feel of the email notification. However, please note that you cannot add the hover text using the tools.

    Below is a sample of an edited email notification. When a user submits the form, you will receive the notification and the data will be displayed like how it looks below.

    To send the actual web form to a player so they can fill it up, you need to send them the link to the form. Here's how: How to send a form via email

    If you need further assistance, please let us know.
    Regards.

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    Answered by LongfellowTennisClub on November 16, 2016 at 03:44 PM
    Thanks...so why do I go to all the trouble of adding hover, color etc when
    the email they receive looks nothing like it?
    I presume that you cannot do what I am looking for? An evaluation form
    that our staff fill out for each kid and email out to their parents as well
    as a copy coming to me for their file.
    Thanks
    ...
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    JotForm Support

    Answered by Kevin_G on November 16, 2016 at 06:48 PM

    As explained by my colleague above, it is not possible to include the form in the email as it is shown when loading the direct link, if you want to get the font color or font style as well then you will need to make these changes in the email wizard, you could also customize the source code of the email: 

    You could also include the edit link to your form in the email notification / auto-responder so it can be used to view the submitted data in the form layout as you have designed in the Form Builder, but do note that this will also allow users to edit the data if they want, to include the edit link in the email go to the email wizard and click on the Form Fields section, there you will find the edit link: 

    Otherwise will not be possible to style the email notification the same as the form layout.