What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    SSL and Number of Monthly Submissions

    Asked by Jay  on November 12, 2016 at 12:43 PM



    I have two quick questions:

    1. If I use your forms by linking to the form (rather than embedding on my website) with Stripe do I need my own SSL?

    2. When you say 1,000 Monthly Submissions on the Pricing page, is that 1,000 forms submitted per month or 1,000 fields of data (e.g. 5 fields on a form would count as 5 submissions)?





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    JotForm Support

    Answered by EltonCris on November 12, 2016 at 10:41 PM

    Hi Jay,

    1. If you are going to use your standalone form URL, you don't need to have an SSL in your site. Simply because the form URL by default is already on HTTPS.

    2. That means the forms submitted per month. We do not count the submissions limit towards the number of fields.

    In addition, for all users, the submissions counter resets every first day of the following month. Example, next reset would be on December 01, 2016.