What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are my forms disabled?

    Asked by eddie7859 on November 13, 2016 at 02:33 PM

    why are all my forms are disabled

    Page URL:
    https://form.jotformeu.com/eddie7859/clone-of-credit-card-form

    My Forms all forms are disabled
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    Answered by eddie7859 on November 13, 2016 at 02:36 PM

    by the way it is enabled 

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    JotForm Support

    Answered by Jan on November 13, 2016 at 04:25 PM

    Your account is currently suspended. Your forms are asking for credit card details which is not allowed in JotForm. Please check our terms of use.

    We can re-activate your account but we need to delete the credit card fields and the other guilty fields. If that is okay with you, please let us know.

    We'll wait for your reply. Thank you.