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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I get the form is not secure error

    Asked by skamerica on November 14, 2016 at 01:20 AM

    it was always very easy to do and we never had an issue until recently, now when a person visits http://www.riversidebartendingschool.com/mobile-contact-form/ fills out the form and taps submit they are warned that the form is not secure. The other 2 forms (1 is actually the same just placed in the side widgets) perform the exact same way. Seem a bit fishy to me.



    This is a re-post of a comment on Adding Forms to Wordpress.org Version

    Mobile www same and
  • Profile Image
    JotForm Support

    Answered by amy on November 14, 2016 at 03:01 AM

    Hello,

    I didn't get any error on Chrome. But I got it on Safari as you said and when I checked your submissions, they have been actually sent successfully. But the users get security error. You can view your test submissions on this page as you can see from the screenshot.

     

    Your site hasn't got any SSL. To solve this problem, please select "No" for "Send Post Data" option from Preferences - Advanced tab then save and try it again.

    If your problem persists, please let me know.

    Thank you. 

  • Profile Image

    Answered by skamerica on November 14, 2016 at 05:55 PM

    I do not have that option

     

    also when I do the light box embed I received the same error, I tried them all and got the same error.

     

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    JotForm Support

    Answered by BJoanna on November 14, 2016 at 09:56 PM

    Once you clock on Show More option you need to scroll down to find "Send Post Data" option. It is right after "Page Title" option.

    I have also inspected your webpage and I tested your form. I was not able to replicate mentioned issue. When I submitted your form I got redirected to Thank You page. Form is not secure message was not shown.

    I also saw that your form is now embedded with script code. Were you able to resolve your issue?

    Let us know if you need further assistance.