What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Recieving multiple submissions from the same user

    Asked by FitNow on November 14, 2016 at 02:00 AM
    I am having this very same issue. However, the person submitting is also now getting multiple emails from Jotform. They are a prospective client and he's getting pissed at me! 
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    JotForm Support

    Answered by owen on November 14, 2016 at 03:10 AM

    Hi,

    There are several ways to avoid multiple submissions from the same user. Please see how:

    1. Adding a captcha to your form:

    https://www.jotform.com/help/205-How-to-Add-a-CAPTCHA-field

    2. Setting unique submissions on your form:

    https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    3. Setting form limits based on a unique question:

    https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    These features should prevent further issues related with multiple submissions. Please check them and let us know how it goes. 

    Do contact us again if you need any further assistance.