How to customize email notifications?

  • stvdibble
    Asked on November 14, 2016 at 8:46 AM
    I also have a question regarding customizing and email page. Is there a way in jotform to do this?
  • emily
    Replied on November 14, 2016 at 9:04 AM

     

    You are able to customize both notification and autoresponder emails. Please follow the steps below. 

    1. Click on Emails button.

    How to customize email notifications? Image 1 Screenshot 60

    2. Edit your notification or autoresponder. 

     How to customize email notifications? Image 2 Screenshot 71

    How to customize email notifications? Image 3 Screenshot 82

    3. You can customize your emails as shown in the screenshots below. 

    How to customize email notifications? Image 4 Screenshot 93

     

    How to customize email notifications? Image 5 Screenshot 104

    Please have a look at the user guides for further information on email notifications and autoresponders. 

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

     

    I hope these help. Feel free to contact us if you have more questions. 

    Thanks.

  • stvdibble
    Replied on November 14, 2016 at 10:44 AM
    I'm referring to creating a more professional theme to an email response. Can this be done?
    Thank you,
    Steve Dibble | Life and Business Strategies
    608.332.9248
    www.lifebizstrategies.com
    ...
  • Kiran Support Team Lead
    Replied on November 14, 2016 at 11:44 AM

    Unfortunately, there are no pre-built themes available for emails at the moment. It is required to edit the email body manually. If you have any template available in HTML, you may embed it in the source code of the template in the email body by clicking on source code icon.

    How to customize email notifications? Image 1 Screenshot 20

    Please give it a try and let us know if you need any further assistance. We will be happy to assist.