How to customize email notifications?

  • Profile Image
    Asked on November 14, 2016 at 08:46 AM
    I also have a question regarding customizing and email page. Is there a way in jotform to do this?
  • Profile Image
    Answered on November 14, 2016 at 09:04 AM


    You are able to customize both notification and autoresponder emails. Please follow the steps below. 

    1. Click on Emails button.

    2. Edit your notification or autoresponder. 


    3. You can customize your emails as shown in the screenshots below. 


    Please have a look at the user guides for further information on email notifications and autoresponders.


    I hope these help. Feel free to contact us if you have more questions. 


  • Profile Image
    Answered on November 14, 2016 at 10:44 AM
    I'm referring to creating a more professional theme to an email response. Can this be done?
    Thank you,
    Steve Dibble | Life and Business Strategies
  • Profile Image
    Answered on November 14, 2016 at 11:44 AM

    Unfortunately, there are no pre-built themes available for emails at the moment. It is required to edit the email body manually. If you have any template available in HTML, you may embed it in the source code of the template in the email body by clicking on source code icon.

    Please give it a try and let us know if you need any further assistance. We will be happy to assist.