What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All of my forms have been disabled.

    Asked by fordhamor on November 14, 2016 at 09:36 AM

    All of the forms on my account have been disabled and the error message says they do not exist any more. When I look into the settings of each form, the status of the forms are enabled, but I cannot preview, view or fill out any new submissions. Please advise.

    Page URL:
    https://form.jotform.com/62904677905163

    My Forms all all of my forms have been disabled
  • Profile Image
    JotForm Support

    Answered by Helen on November 14, 2016 at 09:57 AM

    Hi,

    I checked your account. It is suspended due to disputed charge. That is why your forms was disabled and you can not preview, view or fill out any new submissions. 

    Thanks,