What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Sheets Integration: Insert Additional Header Rows above or below official Header

    Asked by AFHSChorus on November 14, 2016 at 09:46 AM

    I have read the numerous posts about not being able to change the column header values from the assigned form names (which for matrix fields can be really long).  So, in one of my integrated spreadsheets, I added a couple of new "Header Rows" between the official header row and the first submission.  I thin hid the official header row. This allowed me to assign my own shorter column descriptions and add a "calculation" row for counting or subtotaling the appropriate columns of submission data.  It worked GREAT......for that form.

    I just tried the approach again on a new form, and I find that new submissions eliminate my additional rows and expand the column widths again.  What has changed?

    Jason

    rows OR additional above
  • Profile Image
    JotForm Support

    Answered by olivia on November 14, 2016 at 10:44 AM

    We need more details about your issue. I have checked your last modified form and clone it to my side. I also checked Google Sheet Integration but I didn't replicate the issue.

    Could you please explain your problem more detailed? In addition, could you please provide some screen shots about your issue?

    I'll be awaiting for your reply.

    Thank you.

     

  • Profile Image
    JotForm Support

    Answered by Kiran on November 14, 2016 at 11:32 AM

    It looks like your response is not posted on the thread. We request you to get back to us with more information on this thread

    We will wait for your response. Thank you!