Downgrade Account to FREE and Request Credit

  • Profile Image
    spencerisland
    Asked on May 11, 2012 at 11:13 AM

    I had an earlier post, but need to submit a NEW one.  I am trying to downgrade my account to FREE and request a credit for the charge that was made today for the next month.  I am no longer using teh service and have not for some time. 

    Can you issue me a credit thruogh PayPal?  Also...can you change my account to FREE?  I have tried, but it then sends me to paypal and says error??

    Thanks,

    Spencerisland

     

  • Profile Image
    moonzkie
    Answered on May 11, 2012 at 11:36 AM

    Hi,

    I have replied to this thread regarding this inquiry: http://www.jotform.com/answers/98962-CANCEL-Subscription#1

    Thank you. Please let us know if you have other questions or concerns.