What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrade Account to FREE and Request Credit

    Asked by spencerisland on May 11, 2012 at 11:13 AM

    I had an earlier post, but need to submit a NEW one.  I am trying to downgrade my account to FREE and request a credit for the charge that was made today for the next month.  I am no longer using teh service and have not for some time. 

    Can you issue me a credit thruogh PayPal?  Also...can you change my account to FREE?  I have tried, but it then sends me to paypal and says error??




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    Answered by moonzkie on May 11, 2012 at 11:36 AM


    I have replied to this thread regarding this inquiry: http://www.jotform.com/answers/98962-CANCEL-Subscription#1

    Thank you. Please let us know if you have other questions or concerns.