What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my forms are disabled?

    Asked by kileyjane29 on November 14, 2016 at 02:38 PM

    I made two jotforms that are linked from this site. However, it says the links are disabled. Can you please help me figure out how to fix this? 


    The links to click are "unlock modules" and "resend password"


    Page URL:

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    JotForm Support

    Answered by Nik_C on November 14, 2016 at 03:56 PM

    I  checked account associated with those forms and I found out that that account is auto-suspended and that happens because of our anti-phishing system that detects and disables form with suspicious fields, labels etc.

    The affected form is: http://www.jotform.us/form/63185705999170 because of these labels:

    I changed those fields to TEST so your account won't be suspended again. Please avoid putting those words to your form and change them to something else.

    If you have any further questions please let us know.

    Thank you!