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Form is not showing up in the checkout processAsked by nad1212 on November 14, 2016 at 03:29 PM
I created an upload files form for my customers to be able to upload pictures to my website (on shopify). I added the embed script to my settings-> checkout code-> order procession (additional scripts). And when I test my site and go to checkout, I do not see an upload files form.
not showing checkout process shopify website no upload files
Unfortunately, I can't open your website, it requires a password. I would love to do some testing before answering your inquiry.
If you haven't seen our complete guide on how to add forms to Shopify, please check this link: https://www.jotform.com/help/217-Adding-a-form-to-Shopify-Store-Frontpage.
You may also try using iFrame code to prevent script conflicts between the form and the webpage. Here's our guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
Hope that helps. If you need further assistance, contact us again. Thank you.