What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to change the path of the coming email address

    Asked by theglassguru on April 14, 2010 at 01:28 PM


    When I receive jotform submission updates, the email it comes from contains the address of an old employee of mine.
    How do I update this?
    -Thank You
  • Profile Image
    JotForm Founder

    Answered by aytekin on April 14, 2010 at 01:49 PM
    1. Click on "Setup and Share" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Select the email alert or autoresponder
    4. Click on "Back" button
    5. Change the From address

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    Answered by MSUSurplusStore on April 14, 2010 at 02:53 PM
    Thats not very intuitive....and while that screen with the letter looks very pretty, none of the choices are are labeled.  

    What is the from adress field on this "pretty" letter?
  • Profile Image
    JotForm Founder

    Answered by aytekin on April 14, 2010 at 03:01 PM
    Left top corner is "From" fields and the right bottom part is "Recipient" fields.