What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    File upload

    Asked by revoir on November 14, 2016 at 10:10 PM

    Hi,

    Context: I embedded one of my JotForm form on my website, adapted the source code (downloaded from JotForm) to use my css 

    Issue: file upload does not work (though everything else does). 

    So:

    . when I embed all of the JotForm source code the upload works BUT the design is not the same as my website's...

    . when I adapt the form to use my css the design is good BUT the upload does not work...

     

    Would you please be able to help?

    Cheers

    Johan

    JotForm source does not work same
  • Profile Image
    JotForm Support

    Answered by BJoanna on November 14, 2016 at 11:10 PM

    We usually recommend using of iFrame code for embedding forms to website. This way script conflicts between jotform scripts and your webpage scripts can be avoided. 

    However considering that your form was working correctly without additional CSS, I assume that there is an issue with additional codes or scripts that you have added. 

    Can you please provide us URL of your webpage, so that we can test your form?

    You can also customize your form with CSS codes inside of our Form Builder and Form Designer. 

    How to Inject Custom CSS Codes 

    Form Designer Tutorial: Let's create fantastic forms!