What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need help with form I created

    Asked by Preston on May 11, 2012 at 05:30 PM

    I created a form a while back and now want to start using it... I recieved submissions from people, but quickly realized I am limited to 10 free submissions.  I want to purchase the unlimited ones.  I guess I made my form in guest mode because I cant find it... or its gone from my acct.  What I want, is to not have to create a whole new form to use.  I would like to keep the form i have been using, just need unlimited access to submissions.  Please help

    ps:  I receive my submissions at leasewithpreston@gmail.com so I know it works, but when I try to login to the acct, It says there is no acct associated with that email. 



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    JotForm Support

    Answered by Goldo on May 11, 2012 at 05:40 PM

    You will need to sign up for a Free Account to manage your form. Just make sure to use the same email address in signing up so that forms from the guest account will be carried over to the new one.

    You will then be able to upgrade when the need arises, see http://jotform.com/pricing

    If you need assistance please don't hesitate to ask.

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    Answered by preston on May 11, 2012 at 06:05 PM

    I created the acct with the email address but its saying I have no forms...

    All I have is the link to the form I created... I dont know what to do


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    JotForm Support

    Answered by Goldo on May 11, 2012 at 06:25 PM

    I have manually transfered the form to your leasewithpreston account. Go to My Forms to see the form.