Google Integration Not Working

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    internetweek
    Asked on May 11, 2012 at 06:54 PM

    Not getting any results here either. All I see is submission date



    This is a re-post of a comment on Google Docs Integration: Send Responses to Google Spreadsheets. Instantly.

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    Mike_T
    Answered on May 11, 2012 at 07:21 PM

    Thank you for contacting us.

    It seems that the problem is related to form field titles. If you use some text editor like MS Word to copy/paste text it may add some unanticipated characters.

    This is how I solve the problem on my Cloned form:

    1. Copied your field titles to MS Notepad.

    2. Then, copied them back from Notepad to your Form.

    3. And the last step is re-integration with Google Docs.

    Result:

    You can try to solve the problem using Notepad or just typing your form field names manually.

    Alternatively, you can Clone my test form with correct titles:

    http://form.jotformeu.com/form/21317443962352

    Please feel free to contact us if you need any further assistance.