Google Integration Not Working

internetweek
Asked on May 11, 2012 at 06:54 PM

Not getting any results here either. All I see is submission date

This is a re-post of a comment on Google Docs Integration: Send Responses to Google Spreadsheets. Instantly.
Mike_T

JotForm Support

Answered on May 11, 2012 at 07:21 PM

Thank you for contacting us.

It seems that the problem is related to form field titles. If you use some text editor like MS Word to copy/paste text it may add some unanticipated characters.

This is how I solve the problem on my Cloned form:

1. Copied your field titles to MS Notepad.

2. Then, copied them back from Notepad to your Form.

3. And the last step is re-integration with Google Docs.

Result:

You can try to solve the problem using Notepad or just typing your form field names manually.

Alternatively, you can Clone my test form with correct titles:

http://form.jotformeu.com/form/21317443962352

Please feel free to contact us if you need any further assistance.