I created a form but can't get to it now

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    Jamie Dale
    Asked on May 11, 2012 at 07:43 PM

    I created a form awhile back that has been working great until today.  All of a sudden it is sending a blank registration form with every filled in registration form.  How can I fix this?

    Also, I'm guessing that I created it under a guest account because now I can't get to it and it is saying my email address is invalid.  The problem I have is that I'm the webdesigner but the form is being submitted to another person in our company.  How can I get access to my form?

     

    Thank you!

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    idarktech
    Answered on May 11, 2012 at 08:30 PM

    Hi Jamie,

    To be able to access your form, please register an account here in JotForm. After that, let us know your username so we can transfer this form to your registered account.

    We'll wait for your reply. Thanks!

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    msccn
    Answered on May 11, 2012 at 08:32 PM

    I created an account.  The username is msccn.

     

    Thank you!!

     

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    msccn
    Answered on May 11, 2012 at 08:34 PM

    Would you happen to know why it is sending two forms when someone registers?  One is filled in with the correct information and one is blank.

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    idarktech
    Answered on May 11, 2012 at 09:05 PM

    I have now transferred the form to your msccn account, kindly refresh your form page. Thanks!

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    I can't find any problems on your form, it's setuped correctly. This may be because of disabled browsers javascript. With this, they can easily bypass the required fields but don't you worry as it happens in very few cases.

    You can also add captcha to your form, this is to deter bots or spams just in case they are noticing your page. :)

    Let us know if you have any further questions or concerns. Thanks!

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    msccn
    Answered on May 12, 2012 at 10:27 AM

    Thank you very much!!!

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    gori-mathew
    Answered on May 12, 2012 at 11:37 AM

    Welcome and thanks for using Jotform. Incase of any assistance please don't hestitate to contact us.