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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    notification emails not coming through

    Asked by frontstreetcafe on November 15, 2016 at 04:20 PM

    Hello, quite a few forms did not come through over the last few weeks.  I just sent a test from through the system and received a notification but no actual form was send through the system. 



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    JotForm Support

    Answered by BDAVID on November 15, 2016 at 05:06 PM

    In order to test the notification, you need to do a real submission. Click on Preview, then fill the form and submit it.

    Please make sure to check the spam folder on your recipient emails, and if you find emails from JotForm, mark them as NOT SPAM:

    Let us know if you need more help, we will be glad to assist you.