What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
notification emails not coming throughAsked by frontstreetcafe on November 15, 2016 at 04:20 PM
Hello, quite a few forms did not come through over the last few weeks. I just sent a test from through the system and received a notification but no actual form was send through the system.
In order to test the notification, you need to do a real submission. Click on Preview, then fill the form and submit it.
Please make sure to check the spam folder on your recipient emails, and if you find emails from JotForm, mark them as NOT SPAM:
Let us know if you need more help, we will be glad to assist you.