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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Yes, that is possible to import (clone) his form to yours, but on his account, he should allow forms to be copied first. This can be done by going to the user's account settings (https://www.jotform.com/myaccount/settings) and then ensure that the checkbox for privacy on forms is not enabled or checked
Once this is confirmed, you can copy his form by getting the direct link of the form (example fprmat: http://www.jotform.com/form/1234567890) and then you can follow the steps from this guide for cloning forms: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
If you have questions, please let us know.