Why am I no longer being notified by email when a submission is received?

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    dtflanagan
    Asked on May 11, 2012 at 10:18 PM

    Submissions use to be sent to me at dtflanagan@mail.com.

    Thanks,

    Detroit

  • Profile Image
    mliz
    Answered on May 11, 2012 at 11:34 PM

    I did a test on the email alerts for the form and the mail logs shows that the email was sent successfully without any problems. Have you check your bulk or spam folders of your email? It may have been caught by the spam filters. It would also be a good idea to add jotform address to your whitelist.

    Let us know if this works.

    Thanks!