Unique autoresponse/email based on score.

  • jurullc
    Asked on November 15, 2016 at 9:04 PM

    I have figured out how to use the conditions tab to create different emails and thank you messages based on certain conditions. Specifically, my conditions are based on a certain score obtained.  For example if a person makes a score of 0 - 29 they will receive a different email and thank you message than the person that scores a 30 - 58 on the questionnaire.

    In the conditions page, I don't see a way to do a value between two numbers. How do I set this up to work with a score between a range of numbers?

  • Chriistian Jotform Support
    Replied on November 16, 2016 at 1:14 AM

    You can achieve your requirement by using the Greater Than and Less Than state in the condition setup. I checked your form and it looks like you have already added the necessary conditions in your form.

    Unique autoresponse/email based on score Screenshot 30

    Since the conditions are already setup, it appears that your issue is now resolved. However, may I suggest changing the "If rules are matched" from ANY to ALL. That way, the emails will only be sent if both Less Than and Greater Than rule are fulfilled.

    Unique autoresponse/email based on score Screenshot 41

    If you need further assistance, please do let us know.
    Thank you.

  • jurullc
    Replied on November 16, 2016 at 8:23 AM

    So the rules being set to all is where I messed up and not receiving the right information.

     

    Thanks so much!