What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
cannot access the form onlineAsked by VickiH on November 15, 2016 at 11:35 PM
People are saying they can't access the form from their computer but they can from their phone. What might cause this? Would it help to add the mobile widget?
I opened your form on my side and could not replicate the same problem. I was able to see the whole form on both Chrome and Safari browsers.
Could you provide us the browser details in which users are having problem with for further inspections?
Waiting for your response.
i HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM EITHER. i USED MY IPAD,
ANDROID PHONE, WINDOWS TABLET, iPHONE. i DO NOT KNOW WHAT THEY ARE DOING.
i DO SO APPRECIATE YOU TESTING. nOW I HAVE A FIRM BACKUP DEFENSE THAT IS
Sorry about the caps, dang lock was on
consider this resolved.