What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel Bronze subscription.

    Asked by ashokkata on November 16, 2016 at 01:02 AM

    Hi admin,


    please downgrade to starter level. 




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    JotForm Support

    Answered by emily on November 16, 2016 at 03:01 AM

    As you have requested I cancelled your subscription and refunded $4 to your account. Your account type has been changed from Bronze Monthly to Free.

    Please check your account again and let us know if you have any problem.