- drcharliehoAsked on November 16, 2016 at 02:44 AM
Can I delete the old submissions so I keep under the 500 total submissions?
- JotForm SupportemilyAnswered on November 16, 2016 at 03:43 AM
Since your account type is FREE, you only have 500 total submission storage. It means that you can only store up to 500 submissions in your account. If your submission reaches 500, you should either upgrade your account or delete your submissions.
You can have a look at the user guides below for better understanding.
Additionally, I would recommend you to download your submissions before deleting them. Please check the user guide for further information on downloading your form submissions.
If you have any question, please let us know.
- JotForm SupportemilyAnswered on November 17, 2016 at 08:02 AM
In addition to the information above, when you reach 500 limit, system will keep the new submissions and your old submissions will be deleted.