JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Since your account type is FREE, you only have 500 total submission storage. It means that you can only store up to 500 submissions in your account. If your submission reaches 500, you should either upgrade your account or delete your submissions.
You can have a look at the user guides below for better understanding.
Additionally, I would recommend you to download your submissions before deleting them. Please check the user guide for further information on downloading your form submissions.
If you have any question, please let us know.
In addition to the information above, when you reach 500 limit, system will keep the new submissions and your old submissions will be deleted.