SSL and custom domain (certificate problem)

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    tashes
    Asked on May 12, 2012 at 01:29 AM

    trying to use https for my forms using a custom domain. it does work however the visitor gets a warning that the certificate is signed for domain secure.jotform.com and the the domain is for ex. custom.mydomain.com . the visitor can proceed however this create a security doubt.

    (i have pointed my custom domain to secure.jotform.com), however i beleive there should be a way to upload my certificate to your webserver to avoid the above behavior. Any other workaround?

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    gori-mathew
    Answered on May 12, 2012 at 02:05 AM

    @tashes

    We apologize for the inconveniences this issue has caused you. Please have a look at the links below for guidelines on how to use customized domain with SSL on our earlier anwered questions;

    http://www.jotform.com/answers/92232-Using-custom-domain-with-SSL-forms

    http://www.jotform.com/answers/493-Can-you-use-html-CSS

    Lets know if this helps.