How do I change my registered e-mail address?

  • Profile Image
    Pbworth
    Asked on November 16, 2016 at 08:50 AM

    How do I change the email associated with my account? Original address now changed to working address.



    This is a re-post of a comment on How to Find and Change the Email Address Used for Notification Email?

  • Profile Image
    amy
    Answered on November 16, 2016 at 09:26 AM

    Hello Pbworth,

    You can change your e-mail address from your user panel. It doesn't matter to change your registered e-mail address whether you've access your old e-mail address or not. 

    So if you know your password, login to your account and then go to your user panel.

    You can change your e-mail address from "Profile" section. 

    An information mail will be sent to your old e-mail like this:

    Dear xxx,

    Email address for your account xxx was changed to xxx@xxx.com at http://www.jotform.com

    If this change is unauthorized, your account might have been compromised.

    Please contact us immediately.

    Thank you for using JotForm,

    JotForm Support

    http://www.jotform.com/

     

    So you don't need to confirm this progress. 

    If you need further assistance, please reply this topic.

    Regards.