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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I change my registered e-mail address?

    Asked by Pbworth on November 16, 2016 at 08:50 AM

    How do I change the email associated with my account? Original address now changed to working address.



    This is a re-post of a comment on How to Find and Change the Email Address Used for Notification Email?

    My Account email how how do i
  • Profile Image
    JotForm Support

    Answered by amy on November 16, 2016 at 09:26 AM

    Hello Pbworth,

    You can change your e-mail address from your user panel. It doesn't matter to change your registered e-mail address whether you've access your old e-mail address or not. 

    So if you know your password, login to your account and then go to your user panel.

    You can change your e-mail address from "Profile" section. 

    An information mail will be sent to your old e-mail like this:

    Dear xxx,

    Email address for your account xxx was changed to xxx@xxx.com at http://www.jotform.com

    If this change is unauthorized, your account might have been compromised.

    Please contact us immediately.

    Thank you for using JotForm,

    JotForm Support

    http://www.jotform.com/

     

    So you don't need to confirm this progress. 

    If you need further assistance, please reply this topic.

    Regards.