How do I change my registered e-mail address?

  • Profile Image
    Asked on November 16, 2016 at 08:50 AM

    How do I change the email associated with my account? Original address now changed to working address.

    This is a re-post of a comment on How to Change the Email Address Used for Notification Email?

  • Profile Image
    Answered on November 16, 2016 at 09:26 AM

    Hello Pbworth,

    You can change your e-mail address from your user panel. It doesn't matter to change your registered e-mail address whether you've access your old e-mail address or not. 

    So if you know your password, login to your account and then go to your user panel.

    You can change your e-mail address from "Profile" section. 

    An information mail will be sent to your old e-mail like this:

    Dear xxx,

    Email address for your account xxx was changed to at

    If this change is unauthorized, your account might have been compromised.

    Please contact us immediately.

    Thank you for using Jotform,

    Jotform Support


    So you don't need to confirm this progress. 

    If you need further assistance, please reply this topic.