How can I fix the form expiration date and time?

  • TSHP
    Asked on November 16, 2016 at 10:13 AM

    I had a form set with a Disable time of 23:59 (11:59 PM), November 15.  I had someone go into the form at 11:00 PM and could not access.

    Is JotForm housed on an East Coast Server? 

     

    Deanna Menesses

  • KadeJM
    Replied on November 16, 2016 at 11:31 AM

    Yes, our form hosting servers are set according to Eastern Standard Time.

    Your form's expiration date and time can be found in your form preferences.

    Please refer to this guide here https://www.jotform.com/help/274-How-to-clear-your-form-s-expiration-date to learn how to correct it.