Corrupted Submissions

  • birdvillechurch
    Asked on November 16, 2016 at 11:00 AM

    Is it possible that we are receiving corrupted submissions? Some of the submissions we receive have the wrong address  in line 2. If so please let us know what we can do.

  • John_Benson
    Replied on November 16, 2016 at 12:47 PM

    I checked your submissions and I saw that some submission have a blank value in Address Line 2 field. It is possible that your users leave it blank since it is not a required field.

    In the Form Builder, just select the Address Line 2 field and then click the Required button.

    Corrupted Submissions Image 1 Screenshot 30

    You can also use the Address Field under the Quick Fields instead of a regular text box.

    Corrupted Submissions Image 2 Screenshot 41

    Hope that helps. Thank you.