JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Corrupted SubmissionsAsked by birdvillechurch on November 16, 2016 at 11:00 AM
Is it possible that we are receiving corrupted submissions? Some of the submissions we receive have the wrong address in line 2. If so please let us know what we can do.
I checked your submissions and I saw that some submission have a blank value in Address Line 2 field. It is possible that your users leave it blank since it is not a required field.
In the Form Builder, just select the Address Line 2 field and then click the Required button.
You can also use the Address Field under the Quick Fields instead of a regular text box.
Hope that helps. Thank you.