Is the service up and running?

  • petrirauhakallio
    Asked on November 16, 2016 at 11:44 AM

    My forms from PageCloud do not work, just timeout.
    Should they work normally?

    BR, Petri

    Page URL: http://rohkeamaailma.fi/nuori-rohkea-johtaja-valmennus-yhteyspyynto
  • Elton Support Team Lead
    Replied on November 16, 2016 at 1:12 PM

    Hi,

    Yes, the service is up and running normally as usual. I can't seem to find service downtime reports today. Everything seems to be operational. I can also see your form from here.

    Is the service up and running? Image 1 Screenshot 20

  • Petri Rauhakallio
    Replied on November 16, 2016 at 1:31 PM

    Hi,

    Yes, the form loads nicely, but sending the data does not work. it just timeouts.

    Please test drive also a form and try to send it: https://form.jotformeu.com/63171594160353

     

    BR, Petri

  • Kevin Support Team Lead
    Replied on November 16, 2016 at 2:58 PM

    I have checked the form you have shared us on your last comment as well as the form embedded on the webpage you firstly shared. 

    I can see both were successfully submitted without any problem, here're some screenshots about it: 

    Is the service up and running? Image 1 Screenshot 30

    Is the service up and running? Image 2 Screenshot 41

    I have also checked the email log for those forms and I can see the submission email was successfully sent too.

    Could you please provide us more details about the error you're facing on your end? 

    We'll wait for your response.