What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is the service up and running?

    Asked by petrirauhakallio on November 16, 2016 at 11:44 AM

    My forms from PageCloud do not work, just timeout.
    Should they work normally?

    BR, Petri

    Page URL:
    http://rohkeamaailma.fi/nuori-rohkea-johtaja-valmennus-yhteyspyynto

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    JotForm Support

    Answered by EltonCris on November 16, 2016 at 01:12 PM

    Hi,

    Yes, the service is up and running normally as usual. I can't seem to find service downtime reports today. Everything seems to be operational. I can also see your form from here.

  • Profile Image

    Answered by Petri Rauhakallio  on November 16, 2016 at 01:31 PM

    Hi,

    Yes, the form loads nicely, but sending the data does not work. it just timeouts.

    Please test drive also a form and try to send it: https://form.jotformeu.com/63171594160353

     

    BR, Petri

  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 16, 2016 at 02:58 PM

    I have checked the form you have shared us on your last comment as well as the form embedded on the webpage you firstly shared. 

    I can see both were successfully submitted without any problem, here're some screenshots about it: 

    I have also checked the email log for those forms and I can see the submission email was successfully sent too.

    Could you please provide us more details about the error you're facing on your end? 

    We'll wait for your response.