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petrirauhakallioAsked on November 16, 2016 at 11:44 AM
My forms from PageCloud do not work, just timeout.
Should they work normally?BR, Petri
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Elton Support Team LeadReplied on November 16, 2016 at 1:12 PM
Hi,
Yes, the service is up and running normally as usual. I can't seem to find service downtime reports today. Everything seems to be operational. I can also see your form from here.
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Petri RauhakallioReplied on November 16, 2016 at 1:31 PM
Hi,
Yes, the form loads nicely, but sending the data does not work. it just timeouts.
Please test drive also a form and try to send it: https://form.jotformeu.com/63171594160353
BR, Petri
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Kevin Support Team LeadReplied on November 16, 2016 at 2:58 PM
I have checked the form you have shared us on your last comment as well as the form embedded on the webpage you firstly shared.
I can see both were successfully submitted without any problem, here're some screenshots about it:
I have also checked the email log for those forms and I can see the submission email was successfully sent too.
Could you please provide us more details about the error you're facing on your end?
We'll wait for your response.