Reformat size of form

  • RobMc676
    Asked on November 16, 2016 at 12:21 PM

    Hi, I have placed a jotform onto our website to be used as a landing page.

     

    We were hoping you would be able to make the form wider to be able to fit the text and the page better.

     

     

    Jotform Thread 991495 Screenshot
  • Charlie
    Replied on November 16, 2016 at 1:46 PM

    Hi,

    If you are referring to the placement or position of the form in your website page, the reason why it has a width like that and why it is cut off at the bottom is because the parent element where it is embedded has that sized fixed (I think). Here's a screenshot of what I meant:

    Reformat size of form Image 1 Screenshot 20

     

    You can see the highlighted section on my screenshot at the top? That is the parent element where the form currently lies. You can see that it has a height shorter than that of your form, the width is also set to 750px so your form can't widen itself because of that.

    You can try re-embedding the form using the iFrame embed code, here's a guide on how to get that code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code. Now remove the previous embed code you used in your website page for the form and replaced it with the freshly copies iFrame embed code. See if that gives you a better layout. If it does not, then the problem is indeed related on your website's layout. You need to check your web builder or with your web developer to resolve this.

    I hope that helps.

  • RobMc676
    Replied on November 17, 2016 at 1:15 PM

    Thanks Charlie that was very useful.

     

    Rob