What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My email address won't work to sign up

    Asked by Tonya jenson  on November 16, 2016 at 12:37 PM

    I tried to sign up.  it says my email has been registered before.  I don't recall ever using this site.  I just heard about it.  anyways, I try to use the "forgot password" and that says my email isn't registered.  can someone help with this?  my email is tonyajenson@gmail.com 







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    JotForm Support

    Answered by BJoanna on November 16, 2016 at 01:51 PM

    I have checked email address you provided and I only found guest_63204572759057 account. On that account there are no forms. I have also checked your email address in our email log and I did not found any entry. 

    Please try again to sign up for free account. You can use same email address. Please use the next link to sign up: https://www.jotform.com/signup 

    Let us know if you need further assistance.