Square is requiring payment information for submission

  • GTAUSTIN
    Asked on November 16, 2016 at 1:03 PM

    I have a form that I would like people to have the option to either submit as a volunteer and/or sponsor by donating through square. The form has require square turned off but it is still making people donate in order to submit. 

  • Kevin Support Team Lead
    Replied on November 16, 2016 at 2:45 PM

    This is because you have set up a suggested amount to the payment field, then although a donation will not be sent the donation amount field is filled so it requires for the rest of the info to be submitted. 

    Square is requiring payment information for submission Image 1 Screenshot 20

    If you would like the field to not ask to fill the information then you will need to set the suggested amount option to no so the form can be filled out and the payment section submitted just blank. 

    Please give it a try and let us know if you have any question. 

  • GTAUSTIN
    Replied on November 16, 2016 at 3:44 PM
    Thank you! That worked perfectly!
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