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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    New UI: Dropdown is missing an Empty Option Text feature

    Asked by m1hunter on November 16, 2016 at 01:56 PM

    How to make the first selection in my drop down boxes not count as a required selection. Please Help!!

    I have another request for some CSS Code. On my form I need the first selection in the drop down boxes to not qualify as a required field. Example I need my customers to select a product before the form sends the info. So i need the product selection not to count as a required field until the user selects one of the products (Patches, lapel pins ,Challenge Coins). Same thing with the quantity drop down box. 



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    JotForm Support

    Answered by Mike on November 16, 2016 at 03:32 PM

    Thank you for contacting us.

    This is not something that can be done with CSS, but I was able to set it using an 'Empty Option Text' feature via old user interface. Please re-check the form.

    That option is not yet available in our new interface, so I have sent a ticket to our developers.

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    Answered by m1hunter on November 17, 2016 at 06:36 PM

    Thank you so much it works Great!!!!!