- lindaageeAsked on November 16, 2016 at 04:22 PM
I have a JotForm online form on my website for my customers to fill out. When the form is submitted to me in an e-mail, the only thing I receive are the fields that required input. I have several information text boxes in the form that do not require input and these are not returned along with the response fields.Page URL:
- JotForm SupportjonathanAnswered on November 16, 2016 at 07:51 PM
By default the Notification Email have the Hide Empty Fields hidden. You can check this in your form notifier Advance settings. This can be the reason why unanswered questions/fields on the form were not in the default email message.
As for the TEXT field, since its only a static field, it will not appear also on the email message. You can just manually add it on the Notifier message body instead.
You can check a similar solution here: https://www.jotform.com/answers/779482-How-do-I-add-Text-field-to-emails
Hope this help. Let us know if there is more we can assist you with.