What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there some way to submit an entire online form (including text fields) back to me in an e-mail?

    Asked by lindaagee on November 16, 2016 at 04:22 PM

    I have a JotForm online form on my website for my customers to fill out. When the form is submitted to me in an e-mail, the only thing I receive are the fields that required input. I have several information text boxes in the form that do not require input and these are not returned along with the response fields.

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    JotForm Support

    Answered by jonathan on November 16, 2016 at 07:51 PM

    By default the Notification Email have the Hide Empty Fields hidden. You can check this in your form notifier Advance settings. This can be the reason why unanswered questions/fields on the form were not in the default email message.

    As for the TEXT field, since its only a static field, it will not appear also on the email message. You can just manually add it on the Notifier message body instead.

    You can check a similar solution here: https://www.jotform.com/answers/779482-How-do-I-add-Text-field-to-emails

    Hope this help. Let us know if there is more we can assist you with.