My dates are not being received.

  • Profile Image
    Asked on November 16, 2016 at 05:30 PM

    For some reason the dates that are on my form are being filled in on the form. When the completed is received by myself the dates appear as blank, all the rest is received.


    Can you help?

  • Profile Image
    Answered on November 16, 2016 at 09:10 PM

    The field names on your notification are different from the field names on your form, and as such the dates will not appear in the email.

    You can add the appropriate field names for the dates by clicking the Form Fields dropdown and selecting the Arrival and Departure Dates.

    Or you can simply setup a new email notification, which I see you've already done. 

    If you need further assistance, please let us know.
    Thank you.

  • Profile Image
    Answered on November 17, 2016 at 05:44 AM
    Thank you it seemed to have worked
    This e-mail message (including attachments, if any) is intended for the use
    of the individual or entity to which it is addressed and may contain
    information that is privileged, proprietary, confidential, and exempt from
    disclosure. If you are not the intended recipient, you are notified that
    any dissemination, distribution or copying of this communication is
    strictly prohibited. If you have received this communication in error,
    please notify the sender and erase this e-mail message immediately. Please
    do not disclose or use the content of this communication other than as