My dates are not being received.

  • murf35
    Asked on November 16, 2016 at 5:30 PM

    For some reason the dates that are on my form are being filled in on the form. When the completed is received by myself the dates appear as blank, all the rest is received.

     

    Can you help?

  • Chriistian Jotform Support
    Replied on November 16, 2016 at 9:10 PM

    The field names on your notification are different from the field names on your form, and as such the dates will not appear in the email.

    My dates are not being received Screenshot 30

    You can add the appropriate field names for the dates by clicking the Form Fields dropdown and selecting the Arrival and Departure Dates.

    My dates are not being received Screenshot 41

    Or you can simply setup a new email notification, which I see you've already done. 

    If you need further assistance, please let us know.
    Thank you.

  • murf35
    Replied on November 17, 2016 at 5:44 AM
    Thank you it seemed to have worked
    Regards
    Shaun
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