- ITAPartsAsked on November 16, 2016 at 06:35 PM
- JotForm SupportChriistianAnswered on November 16, 2016 at 09:44 PM
If I understand correctly, you are not receiving the notifications in a timely manner? I checked our mail logs and the emails are failing to send. Your email address was added to the bounce list so you are not receiving the notifications.
I have now removed your email address from the bounce list so you should receive the next email notifications successfully. To prevent further bouncing related issues, please follow our guide here: How to Prevent Email Bouncing Related Issues. Then to check and remove an address from the bounce list, here's how: How to Remove Your Email Address from Bounce List
Please let us know if the issue persists.