- ThermaPoolAsked on May 12, 2012 at 01:53 PM
I am trying to create a Notification Submission for the new form. But JotFiorm is blocking my email. My email for this account is firstname.lastname@example.org. Please advise.
- gori-mathewAnswered on May 12, 2012 at 02:10 PM
We apologize for inconveniences caused by this issue. I have checked your email address and is not on Blocked list.
Try to set the Sender's name in the notification email to: Jotform and sender's email to: email@example.com.
See this link for updates; http://www.jotform.com/help/25-Receiving-Emails-on-Form-Submissions
You can also request your Mail Server provider or ISP to whitelist Jotmail's IPs in the below link;
Lets know if this works out